Principles of Verbal Messages Part 2

Principles of Verbal Messages Part 2

Let's continue ! :D 

So today we continued with the another two principles !

So first for today is Message vary in Assertiveness presented by my group ! :) 

5. Message vary in Assertiveness

-willing to assert to their own rights.

-assertive people are to create win-win situation.

-however, people have to be non-assertive at times.

 * eg : when your mom call you to wash the dishes but you doesn't want to. However, in order to not make your mom sad, you took up the task.

- in order to communicate assertively, here are some ways:

   1.Describe the problem 

   2.State how this problem affect you 

   3.Propose solutions Confirm understanding

6. Message can Deceive

- lying : having the intention to send false/untrue information to the receiver.

 * there are 4 types of lies :

   - pro-social deception : to achieve some good

   - self-enhancement deception : to make self  look good 

   - selfish deception : to protect self

   - antisocial deception : to harm others

After all the group presentation, we have proceed with the lecture class. In today's class, Mr. Anwari taught us about confirmation and disconfirmation.

*Disconfirmation : ignores sender's message and presence.

*Rejection : unwillingness to accept what people says and does & says it out loud.

*Confirmation : acknowledging what sender has sent.

That's all for today ! :D