Interpersonal Communication

Interpersonal Communication

              we've learned about interpersonal communication. What is it? Well, interpersonal communication is a communication which involve of more than 1 people.

So we will start off with the conversation process.

* well the picture speaks it all so.. haha !

There are 3 principles of conversation:

1. Principle of Turn-Taking

Turn-Maintaining : para language, eye contact

Turn-Yielding : gesture, verbal

Turn-Requesting : para language, butting in

Turn-Denying : Shake heads, look away

2. Principle of Dialogue

Dialogue = interaction that 2 person shares with one another.

eg. talking about super hot models with best friends.

3. Principle of Immediacy

Intimacy is considered with the closeness of the relationship.

As for everyday conversation, there are 4 types :

1. Small talk

- We usually uses this stage to slowly introduce ourselves into a bigger message. It can also be considered as a bridge to the conversation. It is also different in every culture.

2. Excuses & Apologies

- We always use excuses to defend ourselves. some of the usual one we use are "i didn't do it", "it wasn't so bad" and "yes,but..."

- As for apologies, we should always say it with an open heart so that people can feel the sincerity.

3. Complimenting

- Message of praise

- Sending compliment.There are a 2 types of compliment, qualified compliment andunqualified compliment. Qualified compliment is real compliment while unqualified compliment is compliment which are used to get favor and to avoid from getting into trouble.

- Receiving compliment. There are 2 ways to receive it which is either to accept or deny. To accept, we would just need to say thank you. To deny, we would push the compliment to the others.

4. Advice

- There are 3 types of advice (meta-advice)

  * Explore options :

     to advise to seek for alternatives

  * Expert advice (Second opinion) :

     to advise to emphasize/de-emphasize others belief and inclinations

  * Delay decision :

     to advise to delay their decision making.

We have also watched Mr Bean, who portrays good non-verbal skills. This is to actually give us a stronger understanding of the previous chapter.